Hello everyone As we get ready to migrate Bugzilla to External Jira (aka DOGTAG PKI). An action is required from you. Please log in to Jira using the following link. This will create a Jira user account for you. Once logged in please hold of on creating new Jira tasks till the Bugzilla to Jira Sync is complete : 🔗 Jira Login <https://issues.redhat.com/projects/DOGTAG/issues/?filter=allopenissues> This step is *necessary before syncing your Bugzilla bugs to the new DOGTAG JIRA instance*. If you encounter any issues, please follow these troubleshooting steps in order: 1. KB0016394 <https://redhat.service-now.com/help?id=kb_article_view&sysparm_articl... 2. KB0016694 <https://redhat.service-now.com/help?id=kb_article_view&sysparm_articl... 3. KB0016774 <https://redhat.service-now.com/help?id=kb_article_view&sysparm_articl... If the issue persists, send an email to *rh-issues(a)redhat.com*, which will create a Service-Now (SNOW) ticket with PME, the Jira admins responsible for user management. Consider this task *complete* once all members can successfully log in to Jira. Thank you, Gilbert -- _________________ Gilbert Kimetto Red Hat Certificate System QE gkimetto(a)redhat.co <gkimetto(a)redhat.com&gt;m slack: gkimetto