[Pki-users] "Format" button never enabled in Enterprise Security Client

I'm a new user of the Dogtag Certificate System... I am trying to create a certificate and write it to a smart card. My problem is that my Enterprise Security Client (ESC) does not allow me to format the smart card. When I insert the blank smart card, the ESC GUI shows Issuer = Unknown Issued To = Unknown Status = Unformatted However, the "Format" button is disabled and remains so. Why? Is there any configuration that I need to do in one of the PKI subsystems or ESC itself? When I instead insert a Common Access Card (CAC), the ESC GUI shows Issuer = U.S Government Issued To = <name> Status = Enrolled and ESC is able to display thethree certificates of the CAC. So, my hardware/software is working to the extent that it can read another card. I see the section in the Red Hat Certificate System (RHCS) 8.1 "Deployment, Planning, and Installation" guide that says: The Certificate System subsystems have been tested using the following tokens: Gemalto TOP IM FIPS CY2 64K token, both as a smart card and GemPCKey USB form factor key Gemalto Cyberflex e-gate 32K token Safenet 330J Java smart card I also see the section of the RHCS "Managing Smart Cards with the Enterprise Security Client" that says: The Enterprise Security Client supports smart cards which are JavaCard 2.1 or higher and Global Platform 2.01-compliant and was tested using the following cards: Safenet 330J Java smart cards Gemalto 64K V2 tokens, both as a smart card and GemPCKey USB form factor key Gemalto GCx4 72K and TOPDLGX4 144K common access cards (CAC) Oberthur ID One V5.2 common access cards (CAC) Personal identity verification (PIV) cards, compliant with FIPS 201 The smart card that I'm using is none of the above, though it exceeds the standards that the ESC manual describes. Following are the details of my smart card, reader, and installed software: Smart card: J2A080 - NXP JAVA based smart card, 80k EEPROM This is supposed to meet the standards JCOP 2.4.1, JC 2.2.2, and GP 2.1.1. It is a new card and is not supposed to have any applets on it. Smart card reader: OmniKey 3121 Operating system: CentOS 5.9 Software packages installed: esc-1.1.0-14.el5.centos.1 pki-ca-1.3.6-1.el5 pki-tks-1.3.3-1.el5 pki-tps-1.3.1-1.el5 coolkey-1.1.0-15.el5 tomcat5-5.5.23-0jpp.40.el5_9 httpd-2.2.3-82.el5.centos Thanks in advance for any help, -- Steve Ross