Thanks Jack.
It appears we are using the same keys so on to troubleshooting our error
logs. Below are our current logs file contents.
When we use the default values:
channel.defKeyVersion=1
channel. defKeyIndex=1
Ther error we get is:
[2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - User bind
required 'uid=testuser1,ou=People,dc=localdomain' 'envieta123'
[2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate -
Attributes mail,cn,uid
[2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - Exposed
cn=Test User1
[2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - Size 3
[2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - Exposed
uid=testuser1
[2009-01-07 11:05:07] ba6ec600 LDAP_Authentication::Authenticate - Size 4
[2009-01-07 11:05:07] ba6ec600 RA_Format_Processor::Process - Authenticate
returns: 0
[2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - Sent
's=67&msg_type=14¤t_state=10&next_task_name=PROGRESS_APPLET_UPGRADE'
[2009-01-07 11:05:07] ba6ec600 RA_Processor::UpgradeApplet - path =
/usr/share/pki/tps/applets/1.3.44724DDE.ijc
[2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - pdu_len='12'
[2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - Sent
's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%A0%00%00%00%03%00%00'
[2009-01-07 11:05:07] ba6ec600 AP_Session::ReadMsg - decoded pdu =
(length='20')
[2009-01-07 11:05:07] ba6ec600 AP_Session::ReadMsg - 6f 10 84 08 a0 00 00 00
03 00 
[2009-01-07 11:05:07] ba6ec600 AP_Session::ReadMsg - 00 00 a5 04 9f 65 01 ff
90 00 
[2009-01-07 11:05:07] ba6ec600 AP_Session::ReadMsg - 
[2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - pdu_len='13'
[2009-01-07 11:05:07] ba6ec600 AP_Session::WriteMsg - Sent
's=71&msg_type=9&pdu_size=13&pdu_data=%80%50%01%01%08%09%CD%60%A7%11%EC%23%A
5'
[2009-01-07 11:05:08] ba6ec600 AP_Session::ReadMsg - decoded pdu =
(length='2')
[2009-01-07 11:05:08] ba6ec600 AP_Session::ReadMsg - 6a 86 
[2009-01-07 11:05:08] ba6ec600 RA_Format_Processor::Process - applet upgrade
failed
[2009-01-07 11:05:08] ba6ec600 AP_Session::WriteMsg - pdu_len='12'
[2009-01-07 11:05:08] ba6ec600 AP_Session::WriteMsg - Sent
's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%62%76%01%FF%00%00%00'
[2009-01-07 11:05:08] ba6ec600 AP_Session::ReadMsg - decoded pdu =
(length='2')
[2009-01-07 11:05:08] ba6ec600 AP_Session::ReadMsg - 90 00 
[2009-01-07 11:05:08] ba6ec600 AP_Session::WriteMsg - Sent
's=43&msg_type=13&operation=5&result=1&message=19'
When we switch the values to be:
channel.defKeyVersion=0
channel. defKeyIndex=0
The error now looks like this:
[2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - User bind
required 'uid=testuser1,ou=People,dc=localdomain' 'envieta123'
[2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate -
Attributes mail,cn,uid
[2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - Exposed
cn=Test User1
[2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - Size 3
[2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - Exposed
uid=testuser1
[2009-01-07 11:20:41] bacd2d28 LDAP_Authentication::Authenticate - Size 4
[2009-01-07 11:20:41] bacd2d28 RA_Format_Processor::Process - Authenticate
returns: 0
[2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - Sent
's=67&msg_type=14¤t_state=10&next_task_name=PROGRESS_APPLET_UPGRADE'
[2009-01-07 11:20:41] bacd2d28 RA_Processor::UpgradeApplet - path =
/usr/share/pki/tps/applets/1.3.44724DDE.ijc
[2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - pdu_len='12'
[2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - Sent
's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%A0%00%00%00%03%00%00'
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - decoded pdu =
(length='20')
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - 6f 10 84 08 a0 00 00 00
03 00 
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - 00 00 a5 04 9f 65 01 ff
90 00 
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - 
[2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - pdu_len='13'
[2009-01-07 11:20:41] bacd2d28 AP_Session::WriteMsg - Sent
's=71&msg_type=9&pdu_size=13&pdu_data=%80%50%00%00%08%95%74%0B%AC%37%C9%DE%8
0'
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - decoded pdu =
(length='30')
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - 00 00 71 61 57 01 0e 0d
90 bd 
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - ff 02 00 21 2e 6b ec 9e
33 2b 
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - a5 26 d0 02 e6 64 c9 3c
90 00 
[2009-01-07 11:20:41] bacd2d28 AP_Session::ReadMsg - 
[2009-01-07 11:20:41] bacd2d28 HttpConnection::getResponse - Send request to
host localhost.localdomain:13443 servlet /tks/agent/tks/computeSessionKey
[2009-01-07 11:20:42] bacd2d28 RA::Engine - Pre-processing content 'HTTP/1.1
200 OK
Server: Apache-Coyote/1.1
Content-Type: text/html
Content-Length: 8
Date: Wed, 07 Jan 2009 16:20:42 GMT
status=3
[2009-01-07 11:20:42] bacd2d28 RA::Engine - Post-processing content
'status=3
[2009-01-07 11:20:42] bacd2d28 RA_Format_Processor::Process - applet upgrade
failed
[2009-01-07 11:20:42] bacd2d28 AP_Session::WriteMsg - pdu_len='12'
[2009-01-07 11:20:42] bacd2d28 AP_Session::WriteMsg - Sent
's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%62%76%01%FF%00%00%00'
[2009-01-07 11:20:42] bacd2d28 AP_Session::ReadMsg - decoded pdu =
(length='2')
[2009-01-07 11:20:42] bacd2d28 AP_Session::ReadMsg - 90 00 
[2009-01-07 11:20:42] bacd2d28 AP_Session::WriteMsg - Sent
's=43&msg_type=13&operation=5&result=1&message=19'
In addition - the following is the pki-tps.tps-error.log snippet
[2008-12-23 12:09:39] ba5de4e0 RA_Processor::SetupSecureChannel - Failed to
create a secure channel - potentially due to an RA/TKS key mismatch or
differing RA/TKS key versions.
[2008-12-23 12:09:39] ba5de4e0 RA_Processor::UpgradeApplet - channel
creation failure
[2008-12-23 12:10:20] ba5cb398 RA_Processor::SetupSecureChannel - Failed to
create a secure channel - potentially due to an RA/TKS key mismatch or
differing RA/TKS key versions.
[2008-12-23 12:10:20] ba5cb398 RA_Processor::UpgradeApplet - channel
creation failure
[2008-12-23 12:11:14] b8e04520 RA_Processor::SetupSecureChannel - Failed to
create a secure channel - potentially due to an RA/TKS key mismatch or
differing RA/TKS key versions.
[2008-12-23 12:11:14] b8e04520 RA_Processor::UpgradeApplet - channel
creation failure
[2008-12-23 12:39:38] ba5c00e0 RA_Processor::SetupSecureChannel - Failed to
create a secure channel - potentially due to an RA/TKS key mismatch or
differing RA/TKS key versions.
[2008-12-23 12:39:38] ba5c00e0 RA_Processor::UpgradeApplet - channel
creation failure
[2008-12-23 12:44:27] ba5b14c8 RA_Processor::SetupSecureChannel - Failed to
create a secure channel - potentially due to an RA/TKS key mismatch or
differing RA/TKS key versions.
[2008-12-23 12:44:27] ba5b14c8 RA_Processor::UpgradeApplet - channel
creation failure
[2008-12-23 12:45:54] ba5f2590 RA_Processor::SetupSecureChannel - Failed to
create a secure channel - potentially due to an RA/TKS key mismatch or
differing RA/TKS key versions.
[2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - channel
creation failure
I'm also bringing John Whitelock, another one of our engineers in on
discussions. He just joined the pki-users list. 
Zach Casper
_____________________________________________
From: Jack Magne [mailto:jmagne@redhat.com] 
Sent: Wednesday, January 07, 2009 1:09 PM
To: Zach Casper
Cc: pki-users(a)redhat.com
Subject: Re: [Pki-users] ESC Format / Enroll Error
Zach:
Sorry for the delay....
The default developer keyset we use for our keys with TPS is the 
standard like follows:
tks.defKeySet.auth_key=#40#41...#4f
tks.defKeySet.kek_key=#40#41...#4f
tks.defKeySet.mac_key=#40#41.. #4f
If you look in the CS.cfg file under
/var/lib/pki-tks/conf
We have an entire procedure documented in the CS 7.3 documentation to 
perform a key changeover if required.
Feel free to post any further logs you might obtain after further testing.
thanks,
jack
Zach Casper wrote:
 Could there be an issue with the default key our card is loaded with 
 (VISA Key) not being able to create the secure connection? What are 
 the default key(s) used/needed by Dogtag?
 _____________________________________________
 *From:* Jack Magne [mailto:jmagne@redhat.com]
 *Sent:* Tuesday, December 23, 2008 5:35 PM
 *To:* Zach Casper
 *Cc:* pki-users(a)redhat.com
 *Subject:* Re: [Pki-users] ESC Format / Enroll Error
 I'll have to take a closer look later but there is a quick thing you can
 try.
 Also, remember depending upon your card, if you make too many failed
 attempts at a secure channel, the card can lock itself up.
 In /var/lib/pki-tps/conf/CS.cfg you will have a block like this:
 channel.defKeyVersion=1
 channel. defKeyIndex=1
 We have experimented with some other cards where the following works:
 channel.defKeyVersion=0
 channel.defKeyIndex=0
 Zach Casper wrote:
 >
 > tps-error.log
 > ...
 > [2008-12-23 12:09:39] ba5de4e0 RA_Processor::SetupSecureChannel -
 > Failed to create a secure channel - potentially due to an RA/TKS key
 > mismatch or differing RA/TKS key versions.
 > [2008-12-23 12:09:39] ba5de4e0 RA_Processor::UpgradeApplet - channel
 > creation failure
 > [2008-12-23 12:10:20] ba5cb398 RA_Processor::SetupSecureChannel -
 > Failed to create a secure channel - potentially due to an RA/TKS key
 > mismatch or differing RA/TKS key versions.
 > [2008-12-23 12:10:20] ba5cb398 RA_Processor::UpgradeApplet - channel
 > creation failure
 > [2008-12-23 12:11:14] b8e04520 RA_Processor::SetupSecureChannel -
 > Failed to create a secure channel - potentially due to an RA/TKS key
 > mismatch or differing RA/TKS key versions.
 > [2008-12-23 12:11:14] b8e04520 RA_Processor::UpgradeApplet - channel
 > creation failure
 > [2008-12-23 12:39:38] ba5c00e0 RA_Processor::SetupSecureChannel -
 > Failed to create a secure channel - potentially due to an RA/TKS key
 > mismatch or differing RA/TKS key versions.
 > [2008-12-23 12:39:38] ba5c00e0 RA_Processor::UpgradeApplet - channel
 > creation failure
 > [2008-12-23 12:44:27] ba5b14c8 RA_Processor::SetupSecureChannel -
 > Failed to create a secure channel - potentially due to an RA/TKS key
 > mismatch or differing RA/TKS key versions.
 > [2008-12-23 12:44:27] ba5b14c8 RA_Processor::UpgradeApplet - channel
 > creation failure
 > [2008-12-23 12:45:54] ba5f2590 RA_Processor::SetupSecureChannel -
 > Failed to create a secure channel - potentially due to an RA/TKS key
 > mismatch or differing RA/TKS key versions.
 > [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - channel
 > creation failure
 >
 > tps-debug.log
 > ...
 > [2008-12-23 12:45:54] ba5f2590 RA_Format_Processor::Process -
 > Authenticate returns: 0
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
 >
's=67&msg_type=14¤t_state=10&next_task_name=PROGRESS_APPLET_UPGRADE'
 > [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - path =
 > /usr/share/pki/tps/applets/1.3.44724DDE.ijc
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='12'
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
 >
's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%A0%00%00%00%03%00%00'
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =
 > (length='20')
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 6f 10 84 08 a0 00
 > 00 00 03 00
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 00 00 a5 04 9f 65
 > 01 ff 90 00
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg -
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='13'
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
 >
's=71&msg_type=9&pdu_size=13&pdu_data=%80%50%01%01%08%56%F5%29%9D%7B%8F%6F%A
7'
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =
 > (length='2')
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 6a 86
 > [2008-12-23 12:45:54] ba5f2590 RA_Format_Processor::Process - applet
 > upgrade failed
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='12'
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
 >
's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%62%76%01%FF%00%00%00'
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =
 > (length='2')
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 90 00
 > [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent
 > 's=43&msg_type=13&operation=5&result=1&message=19'
 >
 > zach
 >
 > _____________________________________________
 > *From:* Jack Magne [mailto:jmagne@redhat.com]
 > *Sent:* Tuesday, December 23, 2008 2:38 PM
 > *To:* Adewumi, Julius-p99373
 > *Cc:* Zach Casper; pki-users(a)redhat.com
 > *Subject:* Re: [Pki-users] ESC Format / Enroll Error
 >
 > You are having a problem creating a secure channel. Perhaps posting a
 >
 > snippet of the log might help.
 >
 >
 >
 > Adewumi, Julius-p99373 wrote:
 >
 > > You might want to play with changing "false" to "true in the
CS.cfg 
for
 >
 > > op.enroll.userKey.update.applet.emptyToken.enable=false or the
 >
 > > op.format... equivalent , etc.
 >
 > >
 >
 > > /From: Julius Adewumi/
 >
 > > /(a)GDC4S.com/
 >
 > > /Ph:480-441-6768/
 >
 > > /Contract Corp:MTSI/
 >
 > >
 >
 > >
 >
 > > 
 ------------------------------------------------------------------------
 >
 > > *From:* pki-users-bounces(a)redhat.com
 >
 > > [mailto:pki-users-bounces@redhat.com] *On Behalf Of *Zach Casper
 >
 > > *Sent:* Tuesday, December 23, 2008 12:00 PM
 >
 > > *To:* pki-users(a)redhat.com
 >
 > > *Subject:* RE: [Pki-users] ESC Format / Enroll Error
 >
 > >
 >
 > > Tps-debug log shows the following:
 >
 > >
 >
 > > RA_Format_Processor::Process - applet upgrade failed
 >
 > >
 >
 > > Tps-error log show the following:
 >
 > >
 >
 > > RA_Processor::SetupSecureChannel - Failed to create a secure channel
 >
 > > 0- potentially due to an RA/TKS key mismatch or differing RA/TKS key
 >
 > > versions.
 >
 > >
 >
 > > RA_Processor::UpgradeApplet -0 channel create failure
 >
 > >
 >
 > > And a series of Bad Response when trying to SelectApplet or GetStatus
 >
 > >
 >
 > > zach
 >
 > >
 >
 > > _____________________________________________
 >
 > > *From:* Jack Magne [mailto:jmagne@redhat.com]
 >
 > > *Sent:* Tuesday, December 23, 2008 1:10 PM
 >
 > > *To:* Zach Casper
 >
 > > *Subject:* Re: [Pki-users] ESC Format / Enroll Error
 >
 > >
 >
 > > The first step would be to take a look at the tps log or smart card
 >
 > > server.
 >
 > >
 >
 > > These can be found at:
 >
 > >
 >
 > > /var/lib/pki-tps/logs/tps-debug.log
 >
 > >
 >
 > > Search the bottom of the log for error 19 and it should give you an 
 idea
 >
 > >
 >
 > > of what TPS was trying to do at the time.
 >
 > >
 >
 > > Zach Casper wrote:
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > We have an Infineon Smart Card and currently we are unable to
 >
 > >
 >
 > > > Format/Enroll due to the following ESC Error
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > "Formatting of smart card failed. Error: The Smart Card Server
cannot
 >
 > >
 >
 > > > upgrade the software on your smart card."
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > And Diagnostics show this error:
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > "Attempting to Format Key, ID: ####### - Key Format failure, Error:
 > 19."
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > This card comes up as "Formatted" because we've manually
installed a
 >
 > >
 >
 > > > version of the Dogtag applet prior to using ESC & Dogtag.
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > Any advice on how we can troubleshoot?
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > --
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > Zach Casper
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > Envieta LLC
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > ----------------------------------------
 >
 > >
 >
 > > >
 >
 > >
 >
 > > >
 > ------------------------------------------------------------------------
 >
 > >
 >
 > > >
 >
 > >
 >
 > > > _______________________________________________
 >
 > >
 >
 > > > Pki-users mailing list
 >
 > >
 >
 > > > Pki-users(a)redhat.com
 >
 > >
 >
 > > > 
https://www.redhat.com/mailman/listinfo/pki-users
 >
 > >
 >
 > > >
 >
 > >
 >
 > > 
 ------------------------------------------------------------------------
 >
 > >
 >
 > > _______________________________________________
 >
 > > Pki-users mailing list
 >
 > > Pki-users(a)redhat.com
 >
 > > 
https://www.redhat.com/mailman/listinfo/pki-users
 >
 > >
 >
 > ------------------------------------------------------------------------
 >
 > _______________________________________________
 > Pki-users mailing list
 > Pki-users(a)redhat.com
 > 
https://www.redhat.com/mailman/listinfo/pki-users
 >