Hi, When renewing a certificate that is issued by RA the process is, SSL End User Certificates >> User Enrollment >> Renewal - User and click on the Renewal button. What I observed is that the RA subsystem renew the certificates without a confirmation from a RA Agent. When logged in as RA agent and check the status of requests, it displays as, renewal APPROVED agents test@techcert.lk 2011-6-30 12:42:10 0 It seems like approved from an agent. Does anybody know how to fix this issue ? Regards, Harshana