Hi,
When renewing a certificate that is issued by RA the process is,
SSL End User Certificates >> User Enrollment >> Renewal - User and click on the Renewal button.
What I observed is that the RA subsystem renew the certificates without a confirmation from a RA Agent.
When logged in as RA agent and check the status of requests, it displays as,
renewal | APPROVED | agents | test@techcert.lk | 2011-6-30 12:42:10 | 0 |