You might want to play with changing "false" to "true in the CS.cfg for op.enroll.userKey.update.applet.emptyToken.enable=false or the op.format... equivalent , etc. From: Julius Adewumi @GDC4S.com Ph:480-441-6768 Contract Corp:MTSI ________________________________ From: pki-users-bounces@redhat.com [mailto:pki-users-bounces@redhat.com] On Behalf Of Zach Casper Sent: Tuesday, December 23, 2008 12:00 PM To: pki-users@redhat.com Subject: RE: [Pki-users] ESC Format / Enroll Error Tps-debug log shows the following: RA_Format_Processor::Process - applet upgrade failed Tps-error log show the following: RA_Processor::SetupSecureChannel - Failed to create a secure channel 0- potentially due to an RA/TKS key mismatch or differing RA/TKS key versions. RA_Processor::UpgradeApplet -0 channel create failure And a series of Bad Response when trying to SelectApplet or GetStatus zach _____________________________________________ From: Jack Magne [mailto:jmagne@redhat.com] Sent: Tuesday, December 23, 2008 1:10 PM To: Zach Casper Subject: Re: [Pki-users] ESC Format / Enroll Error The first step would be to take a look at the tps log or smart card server. These can be found at: /var/lib/pki-tps/logs/tps-debug.log Search the bottom of the log for error 19 and it should give you an idea of what TPS was trying to do at the time. Zach Casper wrote:
We have an Infineon Smart Card and currently we are unable to
Format/Enroll due to the following ESC Error
"Formatting of smart card failed. Error: The Smart Card Server cannot
upgrade the software on your smart card."
And Diagnostics show this error:
"Attempting to Format Key, ID: ####### - Key Format failure, Error: 19."
This card comes up as "Formatted" because we've manually installed a
version of the Dogtag applet prior to using ESC & Dogtag.
Any advice on how we can troubleshoot?
--
Zach Casper
Envieta LLC
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