I see same error recently and I know it is due to Phone-home URL that is outdated compared to my current TPS URL. Security Officer mode is entered in the ESC. From: Julius Adewumi @GDC4S.com Ph:480-441-6768 Contract Corp:MTSI ________________________________ From: pki-users-bounces(a)redhat.com [mailto:pki-users-bounces@redhat.com] On Behalf Of Zach Casper Sent: Monday, December 15, 2008 8:48 AM To: pki-users(a)redhat.com Subject: [Pki-users] ESC Configuration I've been receiving an error from ESC (Smart Card Manager) that states... Smart Card Manager is misconfigured. It then does not allow me to config or enroll. Any advice? I know I need to adjust my URL for the TPS. Is this info stored on the card or in ESC settings? Also, what is the best way to remove the coolkey applet from a card and start over w/ a fresh configuration? -- Zach Casper

This assumes ESC is installed on Linux. What is the equivalent if on Windows XP? From: Julius Adewumi @GDC4S.com Ph:480-441-6768 Contract Corp:MTSI -----Original Message----- From: pki-users-bounces(a)redhat.com [mailto:pki-users-bounces@redhat.com] On Behalf Of Jack Magne Sent: Monday, December 15, 2008 12:27 PM To: Zach Casper Cc: pki-users(a)redhat.com Subject: Re: [Pki-users] ESC Configuration It sounds like perhaps your ESC user profile has been corrupted somehow. Try this on Fedora I assume: rm -r ~/.redhat/esc re-insert your token The system should pop up the window asking for the phone home URL for your TPS. Zach Casper wrote: