From: Julius
Adewumi
@GDC4S.com
Ph:480-441-6768
Contract
Corp:MTSI
We have an Infineon Smart Card and currently we are unable to
Format/Enroll due to the following ESC Error
“Formatting of smart card failed. Error: The Smart Card
Server cannot upgrade the software on your smart card.”
And Diagnostics show this error:
“Attempting to Format Key, ID: ####### - Key Format failure,
Error: 19.”
This card comes up as “Formatted” because we’ve manually
installed a version of the Dogtag applet prior to using ESC & Dogtag.
Any advice on how we can troubleshoot?
--
Zach
Casper
Envieta
LLC
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