Could there be an issue with the default key our card is loaded with (VISA Key) not being able to create the secure connection? What are the default key(s) used/needed by Dogtag?

_____________________________________________
From: Jack Magne [mailto:jmagne@redhat.com]
Sent: Tuesday, December 23, 2008 5:35 PM
To: Zach Casper
Cc: pki-users@redhat.com
Subject: Re: [Pki-users] ESC Format / Enroll Error

I'll have to take a closer look later but there is a quick thing you can

try.

Also, remember depending upon your card, if you make too many failed

attempts at a secure channel, the card can lock itself up.

In /var/lib/pki-tps/conf/CS.cfg you will have a block like this:

channel.defKeyVersion=1

channel. defKeyIndex=1

We have experimented with some other cards where the following works:

channel.defKeyVersion=0

channel.defKeyIndex=0

Zach Casper wrote:

>

> tps-error.log

> ...

> [2008-12-23 12:09:39] ba5de4e0 RA_Processor::SetupSecureChannel -

> Failed to create a secure channel - potentially due to an RA/TKS key

> mismatch or differing RA/TKS key versions.

> [2008-12-23 12:09:39] ba5de4e0 RA_Processor::UpgradeApplet - channel

> creation failure

> [2008-12-23 12:10:20] ba5cb398 RA_Processor::SetupSecureChannel -

> Failed to create a secure channel - potentially due to an RA/TKS key

> mismatch or differing RA/TKS key versions.

> [2008-12-23 12:10:20] ba5cb398 RA_Processor::UpgradeApplet - channel

> creation failure

> [2008-12-23 12:11:14] b8e04520 RA_Processor::SetupSecureChannel -

> Failed to create a secure channel - potentially due to an RA/TKS key

> mismatch or differing RA/TKS key versions.

> [2008-12-23 12:11:14] b8e04520 RA_Processor::UpgradeApplet - channel

> creation failure

> [2008-12-23 12:39:38] ba5c00e0 RA_Processor::SetupSecureChannel -

> Failed to create a secure channel - potentially due to an RA/TKS key

> mismatch or differing RA/TKS key versions.

> [2008-12-23 12:39:38] ba5c00e0 RA_Processor::UpgradeApplet - channel

> creation failure

> [2008-12-23 12:44:27] ba5b14c8 RA_Processor::SetupSecureChannel -

> Failed to create a secure channel - potentially due to an RA/TKS key

> mismatch or differing RA/TKS key versions.

> [2008-12-23 12:44:27] ba5b14c8 RA_Processor::UpgradeApplet - channel

> creation failure

> [2008-12-23 12:45:54] ba5f2590 RA_Processor::SetupSecureChannel -

> Failed to create a secure channel - potentially due to an RA/TKS key

> mismatch or differing RA/TKS key versions.

> [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - channel

> creation failure

>

> tps-debug.log

> ...

> [2008-12-23 12:45:54] ba5f2590 RA_Format_Processor::Process -

> Authenticate returns: 0

> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent

> 's=67&msg_type=14&current_state=10&next_task_name=PROGRESS_APPLET_UPGRADE'

> [2008-12-23 12:45:54] ba5f2590 RA_Processor::UpgradeApplet - path =

> /usr/share/pki/tps/applets/1.3.44724DDE.ijc

> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='12'

> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent

> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%A0%00%00%00%03%00%00'

> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =

> (length='20')

> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 6f 10 84 08 a0 00

> 00 00 03 00

> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 00 00 a5 04 9f 65

> 01 ff 90 00

> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg -

> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='13'

> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent

> 's=71&msg_type=9&pdu_size=13&pdu_data=%80%50%01%01%08%56%F5%29%9D%7B%8F%6F%A7'

> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =

> (length='2')

> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 6a 86

> [2008-12-23 12:45:54] ba5f2590 RA_Format_Processor::Process - applet

> upgrade failed

> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - pdu_len='12'

> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent

> 's=68&msg_type=9&pdu_size=12&pdu_data=%00%A4%04%00%07%62%76%01%FF%00%00%00'

> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - decoded pdu =

> (length='2')

> [2008-12-23 12:45:54] ba5f2590 AP_Session::ReadMsg - 90 00

> [2008-12-23 12:45:54] ba5f2590 AP_Session::WriteMsg - Sent

> 's=43&msg_type=13&operation=5&result=1&message=19'

>

> zach

>

> _____________________________________________

> *From:* Jack Magne [mailto:jmagne@redhat.com]

> *Sent:* Tuesday, December 23, 2008 2:38 PM

> *To:* Adewumi, Julius-p99373

> *Cc:* Zach Casper; pki-users@redhat.com

> *Subject:* Re: [Pki-users] ESC Format / Enroll Error

>

> You are having a problem creating a secure channel. Perhaps posting a

>

> snippet of the log might help.

>

>

>

> Adewumi, Julius-p99373 wrote:

>

> > You might want to play with changing "false" to "true in the CS.cfg for

>

> > op.enroll.userKey.update.applet.emptyToken.enable=false or the

>

> > op.format... equivalent , etc.

>

> >

>

> > /From: Julius Adewumi/

>

> > /@GDC4S.com/

>

> > /Ph:480-441-6768/

>

> > /Contract Corp:MTSI/

>

> >

>

> >

>

> > ------------------------------------------------------------------------

>

> > *From:* pki-users-bounces@redhat.com

>

> > [mailto:pki-users-bounces@redhat.com] *On Behalf Of *Zach Casper

>

> > *Sent:* Tuesday, December 23, 2008 12:00 PM

>

> > *To:* pki-users@redhat.com

>

> > *Subject:* RE: [Pki-users] ESC Format / Enroll Error

>

> >

>

> > Tps-debug log shows the following:

>

> >

>

> > RA_Format_Processor::Process – applet upgrade failed

>

> >

>

> > Tps-error log show the following:

>

> >

>

> > RA_Processor::SetupSecureChannel – Failed to create a secure channel

>

> > 0- potentially due to an RA/TKS key mismatch or differing RA/TKS key

>

> > versions.

>

> >

>

> > RA_Processor::UpgradeApplet -0 channel create failure

>

> >

>

> > And a series of Bad Response when trying to SelectApplet or GetStatus

>

> >

>

> > zach

>

> >

>

> > _____________________________________________

>

> > *From:* Jack Magne [mailto:jmagne@redhat.com]

>

> > *Sent:* Tuesday, December 23, 2008 1:10 PM

>

> > *To:* Zach Casper

>

> > *Subject:* Re: [Pki-users] ESC Format / Enroll Error

>

> >

>

> > The first step would be to take a look at the tps log or smart card

>

> > server.

>

> >

>

> > These can be found at:

>

> >

>

> > /var/lib/pki-tps/logs/tps-debug.log

>

> >

>

> > Search the bottom of the log for error 19 and it should give you an idea

>

> >

>

> > of what TPS was trying to do at the time.

>

> >

>

> > Zach Casper wrote:

>

> >

>

> > >

>

> >

>

> > > We have an Infineon Smart Card and currently we are unable to

>

> >

>

> > > Format/Enroll due to the following ESC Error

>

> >

>

> > >

>

> >

>

> > > “Formatting of smart card failed. Error: The Smart Card Server cannot

>

> >

>

> > > upgrade the software on your smart card.”

>

> >

>

> > >

>

> >

>

> > > And Diagnostics show this error:

>

> >

>

> > >

>

> >

>

> > > “Attempting to Format Key, ID: ####### - Key Format failure, Error:

> 19.”

>

> >

>

> > >

>

> >

>

> > > This card comes up as “Formatted” because we’ve manually installed a

>

> >

>

> > > version of the Dogtag applet prior to using ESC & Dogtag.

>

> >

>

> > >

>

> >

>

> > > Any advice on how we can troubleshoot?

>

> >

>

> > >

>

> >

>

> > > --

>

> >

>

> > >

>

> >

>

> > > Zach Casper

>

> >

>

> > >

>

> >

>

> > > Envieta LLC

>

> >

>

> > >

>

> >

>

> > > ----------------------------------------

>

> >

>

> > >

>

> >

>

> > >

> ------------------------------------------------------------------------

>

> >

>

> > >

>

> >

>

> > > _______________________________________________

>

> >

>

> > > Pki-users mailing list

>

> >

>

> > > Pki-users@redhat.com

>

> >

>

> > > https://www.redhat.com/mailman/listinfo/pki-users

>

> >

>

> > >

>

> >

>

> > ------------------------------------------------------------------------

>

> >

>

> > _______________________________________________

>

> > Pki-users mailing list

>

> > Pki-users@redhat.com

>

> > https://www.redhat.com/mailman/listinfo/pki-users

>

> >

>

> ------------------------------------------------------------------------

>

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